T SHOP POLICIES
- ONLINE ORDERS - When ordering online you may choose an 11:00 A.M. or 2:00 PM delivery time. We do offer same day delivery for online orders. We will give our best efforts to deliver your same day order pursuant to the time you select. Please keep in mind, however, that all same day deliveries will be delivered by 6:00 P.M. and there is no gaurantee the delivery will be made according to the time you select. If you would like to guarantee a delivery time, please order in advance.
- ARRANGEMENT GUARANTEE - Our promise is to make sure what we make for you is beautiful! While we cannot guarantee the lifespan of a succulent or plant arrangement, we do guarantee that it will be fresh upon arrival. T Shop flower arrangements are made from the freshest of seasonal blooms. The flowers we use in our arrangements depend on the season and what is available from our worldwide network of wholesalers. We can't guarantee that the arrangement you order will be identical to anything we have posted on Instagram or Facebook, but we will always make sure your arrangement is fresh, and of course beautiful!
- IN STORE PICKUPS - We're always happy to create something for you to pick up during business hours. If you need to pick up an order early we please ask that you notify us in advance and we will do our best to accommodate.
- DELIVERIES - All deliveries are made Monday through Saturday during business hours in accordance with the time you select (unless you have booked a special event with us.) We offer free delivery in the zip codes provided below. If you need a delivery to an address outside of the zip codes provided, we will apply a variable delivery fee depending on how far away our team is required to travel. The following zip codes are available for free delivery:
75214, 75215, 75210, 75206, 7508, 75209, 75223, 75224, 75225, 75227, 75228, 75230, 75328
- WHERE WE CREATE:
We are located in the Diener-Mills Building across from the Lakewood Theater.